office-communications-and-telephone-behaviors-training

办公室通讯和电话行为培训

了解办公室通信和电话行为有丰富的知识。现在就开始!

这个故事rse will help you to understand the process of communications in a business setting, Build business communication skills, Understand and practice the proper telephone behaviours, Realizing the best practices and tips for effective handling of all sorts of activities related to calls, voicemail, cellular/mobile phones and technologies.

关于Program

最高质量和最有生产力的高能量学习体验。

课程

综合课程课程。可自定义,以满足您的教练需求。

Reviews

Our happy customers. Watch what they have to say about myTectra!

常见问题解答

We are here to help you. You will find the general Frequently Asked Questions (FAQ) here.

问我们

准备与我们合作满足您的培训需求吗?你有任何问题吗?现在问我们!

关于Program

myTectra the Market Leader in Contract Auditing Training in Bangalore

MyTectra使用教室在班加罗尔提供办公室通讯和电话行为培训。MyTectra在全球范围内提供实时在线合同审计培训。

Success Factors:

  • High-Quality Training
  • 顶级技术培训师
  • Comprehensive Course Curriculum
  • 100% Placement Assistance
  • 出色的满意度得分
  • 实时项目实习
  • 3一世-一世ndividual Focus,一世nnovative &一世nteractive

课程

Upon the completion of this workshop, participants will be able to:
  • 了解业务环境中的沟通过程
  • Build business communicational skills: Understanding, listening, empathy, reflection, etc.
  • Understand and practice the proper telephone behaviours that will shoulder business success and continuity.
  • 接触到各种策略,礼节和投诉,困难的呼叫者,紧急呼叫,通话记录,传输和举行电话等。
  • Realizing the best practices and tips for effective handling of all sorts of activities related to calls, voicemail, cellular/mobile phones and technologies.
办公室通讯和电话行为课程大纲:
  • 沟通过程
  • 了解当今工作场所的业务沟通
  • 建立业务沟通技巧
  • 一世nterpersonal skills & phone calls handling
  • 听力技巧
  • On the telephone: the first impression – mind your manners
  • 电话对话,接听两个电话
  • 愤怒的来电者和电话礼节
  • 处理投诉,传输电话,召集电话,关闭电话,结束通话
  • Dealing with voice mails
  • Tips for keeping fresh and cool under pressure
  • Cases & places
WHO SHOULD ATTEND Office Communications & Telephone Behaviors:
  • 所有办公室工作人员,秘书
  • 前线经理和运营商

Customer Reviews

Our Customer Satisfaction Score (CSAT) is the highest in the Industry.

常见问题解答

We are here to help you. You will find the general Frequently Asked Questions (FAQ) here.

问我们

准备与我们合作满足您的培训需求吗?你有任何问题吗?

我们在这里帮助你。让我们查询!

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这不仅仅是培训。这是关于职业进步的。MyTectra允许您通过在正确的时间学习正确的技能来控制自己的职业。

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